Bookem Privacy Policy
Last Updated: 22.1.2025.
At Bookem LLC, we value your privacy and strive to protect your personal information in
accordance with applicable data protection laws in the United Arab Emirates. This Privacy
Policy (“Policy”) explains how we collect, use, share, and safeguard the personal data of users
who visit our website or use our services (collectively, “you” or “your”). If you do not agree with
any part of this Policy, please discontinue use of our Services immediately.
1. INFORMATION WE COLLECT
1.1 Personal Data: When you use our Platform, we may collect personal information such as
your name, email address, phone number, and any other information you provide when
creating an account or submitting a booking inquiry. 1.2 Usage Data: We automatically
collect data about how you access and interact with our Services, including IP addresses,
device information, and browsing patterns. This helps us improve platform functionality and
user experience. 1.3 Third-Party Data: If you decide to book or purchase services through a
third-party platform (e.g., Platinum List, restaurants, airlines), any payment or additional
personal data you provide to them is governed by the third party’s privacy policy, not this
Policy.
2. HOW WE USE YOUR DATA
2.1 Service Provision: We use your personal information to facilitate booking requests,
respond to inquiries, and provide customer support. 2.2 Platform Improvement: Usage data
helps us diagnose technical issues, enhance platform performance, and personalize your
experience with relevant content or offers. 2.3 Communications: With your consent, we may
send you marketing messages or updates about new features. You can opt out at any time by
following the unsubscribe instructions in our communications. 2.4 Legal Obligations: We
may process your personal data where it is necessary to comply with a legal or regulatory
obligation (e.g., responding to law enforcement requests).
3. DATA SHARING & DISCLOSURE
3.1 Third-Party Providers: We may share your information with vendors who assist us in
operating our Platform (e.g., cloud hosting, analytics). These vendors are bound by
confidentiality obligations and only process data on our behalf. 3.2 Booking-Related
Disclosure: If you request or book a service, we may share necessary information (e.g.,
name, contact details) with the relevant third-party provider. 3.3 Legal and Regulatory
Compliance: We may disclose personal data if required by law or to protect our rights, users,
or the public.
4. DATA RETENTION
We retain your personal data only as long as necessary to fulfill the purposes outlined in this
Policy or to comply with legal obligations. When it is no longer required, we securely delete
or anonymize the information.
5. SECURITY MEASURES
We implement reasonable technical and organizational measures to protect against
unauthorized access, disclosure, alteration, or destruction of personal data. However, no
internet-based service is entirely secure, and we cannot guarantee absolute security of your
information.
6. INTERNATIONAL DATA TRANSFERS
If we transfer personal data outside of the UAE, we will ensure an adequate level of
protection in compliance with applicable data protection laws, such as using contractual
clauses or verifying the receiving party’s data protection standards.
7. COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar technologies to enhance user experience, analyze usage patterns,
and offer relevant advertisements. You can manage your cookie settings via your browser,
but disabling certain cookies may affect Platform functionality.
8. YOUR RIGHTS
Depending on your jurisdiction, you may have rights to (a) access and update your personal
data, (b) request deletion or correction of inaccurate data, (c) withdraw consent for specific
processing activities, and (d) opt out of marketing emails by clicking the “unsubscribe” link
or contacting us directly.
9. POLICY UPDATES
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted
on our Platform with an updated “Last Updated” date. Your continued use of the Services
after changes are posted constitutes your acceptance of the revised Policy.
10. CONTACT US
If you have questions or concerns about this Privacy Policy or our data practices, please
reach out to us at: Bookem LLC, Sharjah Media City, UAE, Email: info@bookemdubai.com,
Phone: +971 56 911 4697. By using Bookem Services, you acknowledge that you have read
and understood this Privacy Policy and agree to our collection, use, and sharing of your
personal data as described herein.