Bookem Terms Of Use
Last Updated: 22.1.2025.
Welcome to Bookem (“we,” “us,” or “our”). These Terms of Use (“Terms”) govern your
access to and use of the Bookem website, mobile or web applications, and any associated
services (collectively, the “Services”). By downloading, accessing, or using our Services, you
agree to be bound by these Terms. If you do not agree with these Terms, you should
immediately discontinue use of our Services.
INTRODUCTION
1.1 Who We Are: Bookem LLC is a UAE-registered company offering an online platform
(“Bookem Platform”) that enables users to explore and make inquiries or bookings for
restaurants, private jets, yachts, car rentals, event tickets, and other third-party offerings. We
are headquartered in Sharjah Media City, United Arab Emirates. 1.2 Relationship: By using
the Bookem Platform, you understand that Bookem is not the direct provider of the listed
services (e.g., flights, rentals, restaurant bookings) but rather an intermediary or facilitator
connecting you (“User”) to third-party service providers. 1.3 Additional Policies: Your use of
the Services is also subject to our Privacy Policy, which describes how we collect, process,
and protect your personal data. Please read the Privacy Policy in conjunction with these
Terms.
1. ELIGIBILITY AND USER ACCOUNTS
2.1 Minimum Age Requirement: You must be at least 18 years old to use the Bookem
Platform. By using our Services, you represent and warrant that you meet this minimum age
requirement. 2.2 Account Registration: Certain features of our Platform may require you to
create an account. You agree to provide accurate, current, and complete information during
registration and to keep such information updated. You are responsible for safeguarding your
account credentials and for any activities that occur under your account. 2.3 Account
Suspension or Termination: We reserve the right to suspend or terminate your account at any
time if we suspect any breach of these Terms, misuse of the Platform, or illegal activity.
2. USE OF SERVICES
3.1 License Grant: Subject to these Terms, we grant you a limited, non-exclusive, non-
transferable, revocable license to access and use the Bookem Services for personal, non-
commercial purposes. You agree not to resell, distribute, or use our Services for any
commercial gain without our express written consent. 3.2 User Conduct: By accessing or
using our Services, you agree not to (a) violate any applicable UAE or international laws; (b)
transmit any content that is unlawful, defamatory, obscene, or fraudulent; (c) attempt to gain
unauthorized access to any system or network connected to Bookem; or (d) interfere with the
proper working of the Platform, including uploading or transmitting viruses, spam, or
malicious code. 3.3 Third-Party Services: We facilitate your inquiries or bookings with third-
party providers (e.g., restaurants, airlines, event ticketing platforms). Any contractual
relationship for goods or services is exclusively between you and the third party. Bookem
does not assume liability for the quality, safety, or legality of services provided by third
parties.
3. BOOKINGS AND PAYMENTS
4.1 Bookings Through Third Parties: If you choose to book or purchase an experience (such
as tickets, reservations, or rentals) via our Platform, you may be redirected to a third-party
website (e.g., Platinum List). All financial transactions, refunds, or payment-related issues
are handled by that third party under its own terms and conditions. 4.2 No Direct Payments:
We do not process or store payment information for bookings listed on the Bookem Platform.
Any references to pricing or offers on our Platform are provided for convenience; the final,
binding price and payment process are determined by the third-party provider. 4.3
Cancellation or Refunds: For any cancellations, refunds, or modifications, you must refer to
the relevant third-party provider’s policies. Bookem shall not be responsible for any disputes,
changes, or refunds once a booking is confirmed through a third-party platform.
4. INTELLECTUAL PROPERTY RIGHTS
5.1 Ownership: All content, logos, designs, trademarks, and software associated with
Bookem are owned or licensed by us. You may not modify, reproduce, or distribute any
content from our Services without our prior written consent. 5.2 Feedback: If you submit any
suggestions, ideas, or feedback to us, you grant Bookem a worldwide, perpetual, irrevocable,
royalty-free license to use and incorporate such feedback into our products and services
without restriction or payment to you.
5. DISCLAIMERS & LIMITATION OF LIABILITY
6.1 Disclaimer of Warranties: The Bookem Services are provided on an “as is” and “as
available” basis. To the maximum extent allowed by law, Bookem disclaims all warranties,
express or implied, including fitness for a particular purpose and non-infringement. We do
not warrant that the Platform will be error-free, uninterrupted, secure, or that all information
provided will be accurate or up to date. 6.2 Limitation of Liability: To the extent permitted
by law, Bookem, its affiliates, and employees shall not be liable for indirect, incidental,
special, consequential, or punitive damages, including lost profits or data, arising from your
use of (or inability to use) the Services. Bookem’s total liability to you for any claim shall not
exceed the amount you paid, if any, for accessing or using our Services. 6.3 Jurisdictional
Limitations: Some jurisdictions do not allow the limitation of certain warranties or liabilities.
In such cases, some of the above exclusions may not apply to you.
6. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Bookem, its affiliates, employees, and
agents from and against any claims, liabilities, damages, losses, or expenses (including
reasonable legal fees) arising out of or in any way related to your breach of these Terms,
misuse of the Services, or violation of any third-party rights.
7. MODIFICATIONS TO THE TERMS
We may revise these Terms at any time by posting an updated version on our website or app.
The revised Terms will be effective immediately upon posting. Your continued use of the
Services following any changes indicates your acceptance of the updated Terms.
8. GOVERNING LAW & DISPUTE RESOLUTION
These Terms and any dispute arising from or related to them shall be governed by the laws of
the United Arab Emirates. Any disputes shall be resolved exclusively in the courts of the
UAE, unless otherwise agreed by the parties in writing.
9. CONTACT US
If you have questions regarding these Terms, please contact us at: Bookem LLC, Sharjah
Media City, UAE, Email: info@bookemdubai.com, Phone: +971 56 911 4697. By continuing
to use Bookem Services, you confirm that you have read, understood, and agreed to these
Terms of Use.